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Follow what Brian, Kurt and Daniel have to say about topical news, industry trends and relevant aspects of day to day living.

Customer Service - A Dying Art

A couple of weeks ago I went to Queenstown in New Zealand for a week, mainly to celebrate my birthday somewhere different.  And what a great place it is.  Lots to do (bungy jumping was a must) and some of the most beautiful scenery.  

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Is Technology Your Friend or Foe?

Technology, whether you like it or not, infiltrates and impacts every aspect of our lives.
Smartphones allow us to have the world at our fingertips and to be accessible wherever we are, even at the most inappropriate and inconvenient times.  But that doesn't make it a bad thing?

 

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Budgeting?? Include Some Generosity

I don't think I'm the only one who as a kid thought it would be great to earn a million dollars a year, to be a millionaire, and dreamed of what I'd do with it.  Looking back now though the problem was that every dream was self-centered and me focused.  Cars, big boys toys, house, holidays and the like.  I never really gave any thought to what impact I could have on the lives of others.

 

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Mind power

The mind is a powerful thing!  It has been said that "whether you think you can or you think you cannot you'll be right!"

I cannot control the weather.  As much as I try, I have absolutely no control over whether or not it will rain.  I cannot control my football team.  If i could affect the performances, the Dragons would be playing the Grand Final this weekend. I cannot even control my children.

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Growing or Groaning? It's your choice

I heard a funny story from my friend Rob Nixon.  It went like this ...

He took the kids to a movie. On the way out 2 of the 3 kids were mucking around in this tiny school bus.

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Aim, Ready, Ready, Ready ....

So what happened to fire??

There are many examples of businesses getting in the ready mode for growth, change or advancement. They have decided what they are going to do, they've decided the outcomes they want to achieve; they even have the budget sorted out and what they are going to do with the spoils of success.

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Can a Trust be trusted?

Hands up who uses a trust to run their business and protect their assets?

If you have a company as the trustee then you have the best level of asset and personal protection. 

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